At https://vivazen-amazon.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy provides a detailed account of our practices regarding the collection, storage, access, and processing of personal data in strict adherence to various privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all aspects of your experience with our website, applications, services, and products. It is important to be aware that this policy does not apply to personal data processed by third-party platforms, applications, products, or services that may be accessed through links on our platform, each of which has its own privacy policy.
Our privacy practices are focused on interactions with users who:
- Utilize our applications and services as an authorized user
- Visit our websites associated with this Privacy Statement
- Engage with communications from us, such as newsletters, emails, calls, or texts/SMS
In the course of these interactions, we may collect a range of personal data, including but not limited to:
- Account details required for user identification and management
- Payment information necessary for transaction processing
- Financial records needed for financial audits and compliance
- Purchase histories to enhance customer service and user experience
- Mobile device identifiers used for app functionality and analytics
- Location data where relevant to location-based services or marketing
- User feedback and preferences to improve our products and services
- Social media information when you interact with us on these platforms
- Product information related to the items you purchase or inquire about
This personal data is collected through a variety of methods, including user input during account creation or purchases, interactions with our services, and automated technologies like cookies and tracking tools. In some instances, third parties may provide us with additional personal data, which we process in accordance with their privacy policies and applicable laws.
Our website uses cookies to enhance the user experience, provide analytics for service improvement, and ensure the secure operation of our platform. These cookies can be categorized into Strictly Necessary, Preference, and Analytics, with each type serving a specific purpose. Users have control over non-essential cookies through our Cookie Manager, where they can choose which types of cookies to accept or reject.
We adhere to strict data retention policies in compliance with legal requirements and the original purpose for which the data was collected. Once the data is no longer needed, we take steps to delete or anonymize it.
To safeguard your personal data, we have implemented organizational measures and advanced security technologies. These include encryption of data in transit and at rest, as well as engaging with secure third-party service providers who adhere to high standards of data protection.
We are committed to respecting the privacy rights of children under 18 years of age and do not knowingly collect personal data from them without obtaining verifiable parental consent.
As a user, you have a range of rights under the privacy laws that apply to you, depending on your jurisdiction. These rights include:
- Accessing your personal data
- Rectifying any inaccuracies in your personal data
- Requesting erasure or restriction of your personal data
- Exercising your right to data portability
- Objecting to certain types of processing
- The right to non-discrimination for exercising your privacy rights
- Filing appeals or complaints regarding the handling of your personal data
- Withdrawing your consent for processing your personal data at any time
To exercise these rights, please contact our privacy team via email at [email protected] or through written correspondence to our address provided on our website.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data processing practices or as required by law. Any updates will be published on our website, and we encourage you to review this policy regularly for any changes.
For any questions, concerns, or to exercise your privacy rights, please feel free to reach out to us via the contact information provided. Your privacy is a priority, and we are dedicated to handling your personal data with the utmost care and respect.